FAQ
Straight answers before you join
Price, the year, uploads, and what we will not claim.
Is VitalMarks a clinic?
No. VitalMarks is not a healthcare institution and does not provide healthcare services. Accredited partner laboratories in Slovenia draw blood. We explain numbers. We do not examine, diagnose, or treat.
Are the insights a diagnosis?
No. Insights are educational explanations of laboratory numbers. They are not a diagnosis, a treatment, or a substitute for your physician. If you have symptoms or you are worried, contact your doctor or emergency services.
What does a year cost?
Signature is €399, or €349 for the first 50, and includes Deep Dive, one DEXA with that draw, and a Check-in blood panel. Prices include VAT.
What is the yearly rhythm?
On Signature the year is Deep Dive at the start, with one DEXA. Check-in around month six is blood only, not a second DEXA. An extra DEXA is optional. Explanations update when new results arrive, and a vault stays so you compare against yourself. Check-in booking is coming soon.
Where is the blood drawn?
On Signature, blood is drawn at accredited partner laboratories in Slovenia. We are not a draw site and we are not a clinic. Deep Dive is booked with the Signature year. Check-in booking is coming soon.
How is this different from a one-off checkup?
A one-off checkup is one morning. VitalMarks is the rest of the year: a second draw, a comparison, and insights that update when new results arrive. It does not replace that checkup or your doctor.
Can my company pay for a team?
Yes. On the companies page the company pays the same Signature membership for each person: €329 a year, excl. VAT. That is Deep Dive with DEXA, Check-in, and a vault. Results stay with the person, not in an HR folder.
What do you do with my data?
Lab results are special-category health data under GDPR Article 9. Each purpose has its own consent, and you can revoke it. The vault is encrypted in the EU. You sign in with Google, then you start an analysis. The vault opens for that job, the model sees only what it needs, then the vault locks and the report stays with you. Reading a file works the same way. A doctor sees a result only if you share it, for a limited time. The model does not keep the vault open. We do not sell results and we do not browse them for ads. On request we delete the data. The public demo keeps sample files in your browser.
Can I bring old lab PDFs?
Yes. Upload a PDF or a photo, review the draft, and confirm it before it is kept. On Signature you can start the history before Deep Dive. The vault keeps what you confirm, so charts can compare later. The public demo stores files only in this browser.
How do I start?
Choose Signature and leave your email. We confirm the next step by email. Signature is €349 for the first 50, then €399.
Can a person review what I upload?
A doctor sees a result you upload only if you share it for a limited time. That does not replace your doctor. Explanations update when new results arrive.
Who can see my lab results?
Sign in with Google. No new password. Your vault unlocks with your account; doctors only if you share. You open a result. To write an explanation you tap Generate insights or approve the analysis. The vault opens for that job, the model sees only what it needs, then the vault locks and the report stays with you. Reading a file works the same way. The model does not keep the vault open. A doctor can see a result only after you share it, and only for a limited time. VitalMarks runs the encrypted vault in the EU; you do not manage keys. We do not open results out of curiosity or for advertising. Today’s demo keeps sample files in your browser and does not create a real share.
How do I sign in?
Sign in with Google. No new password. Your vault unlocks with your account; doctors only if you share. If you use a second step, that is Google’s own 2FA. Later the app may ask again before a sensitive action. VitalMarks does not store a password, and the vault key is not made from one. An email link can stay as a backup; it is not the main way in.
Start your membership
Leave your email and the plan you want. We confirm the next step by email. This form does not collect lab results.